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| #318759 in Books | 2010-03-04 | Original language:English | PDF # 1 | 1.10 x7.20 x8.90l,1.70 | File type: PDF | 480 pages||2 of 2 people found the following review helpful.| For a book on Quality, this one has plenty of room for improvement.|By Isaac Keene|The author begins each chapter of this text with case studies that are as unhelpful as they are boring. Throughout the text he peppers the reader with more supplementary stories: good for breaking up the tedium, but they don't contribute greatly to the content.
The material was very d|About the Author|James R. Evans is a professor in the Department of Operations, Business Analytics, and Information Systems in the Lindner College of Business at the University of Cincinnati. His served as president of the Decision Sciences Institute 1997-1998 a
Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 6e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and...
You easily download any file type for your device.Quality & Performance Excellence | James R. Evans. Which are the reasons I like to read books. Great story by a great author.
